Direct support from the team behind SimpleBLE
Specialized engineering support to resolve complex Bluetooth issues, unify your cross-platform architecture, and ship your product with confidence.
Technical support for BLE products
Production Debugging
Triage logs, reproduction steps, device connection and data transfer workflows, and flaky state transitions.
Architecture Review
Identify the optimal API mapping for your firmware behavior and eliminate redundant cross-platform wrappers.
Cross-Platform Strategy
Standardize your Bluetooth integration across Windows, macOS, Linux, iOS, and Android to eliminate platform-specific maintenance.
Support Planning
Build telemetry and error-handling strategies so your team can diagnose in-field BLE failures without requesting customer devices.
A straightforward review process
Submit your failing logs or architecture diagrams. We'll provide a technical assessment designed to immediately unblock your engineering team.
Share the failure mode
Send the device workflow, target platforms, logs or screenshots, and what a successful connection should look like.
Get an expert review
We'll review your logs to isolate the root cause, identifying whether it is an OS limitation or an application issue.
Leave with a plan
Receive a technical recommendation detailing code, firmware or other changes needed to resolve the issue.
Request a Review
Provide details about your target platforms, device, and the specific challenges you are facing. A SimpleBLE core maintainer will review your context and reach out.